On this episode, Karen talks with the Director of the Mobile, Alabama Mayor’s Innovation Team (I-Team) Terrence DeShaun Smith. Terrence is a legit Mobile mover and shaker who leads a local government problem-solving think tank whose mission is to find new ways to solve perennial and entrenched government process problems. The Mobile I-Team’s latest task is to design a smarter, faster, and more user-friendly process to start a new business in Mobile, Alabama. Terrence shares the details of this new initiative and how his team is fueled by hindsight, insight, and foresight to improve this maligned government and citizen interaction.
Resources:
Innovation Team Mobile: Website | Facebook
This episode is sponsored by: DocRX
Key Takeaways
> Define a problem first to solve it.
> Make sure that the developers and users of a process are speaking the same language.
> Analyze a problem both internally and externally to see how all stakeholders are impacted.
> Create a process to look at old problems with new angles and fresh perspectives.
> Government processes should strive to be as user-friendly and intuitive as the best technology we all use.
Learn More About DocRX
DocRx is a family-oriented company dedicated to tailor operational solutions for patient health and compliance programs that increases the quality and efficiency of patient-centered care and always with the mission of the patient’s health 1st. With over ten years of experience helping doctors and their patients with diagnostic testing, patient monitoring, medical supplies, compliance, wholesale pharmacy, physician dispensing billing, and more.
DocRx is your patient and health compliance solution, both under one roof. To find out how DocRx can help your hospital, pharmacy, or physicians office see all their services at docrx.com.
Learn More About Karen Simmons & CFO Consulting